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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mary Creek

October 6, 2026

5  out of  5
rating by Mary Creek
"Kevin and his team are the best. If you want an insurance agent who actually gets to know you and cares about you, this is the place for you!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Kitt Kopach

October 5, 2026

5  out of  5
rating by Kitt Kopach
"I could not be more impressed with the exceptional service and support from Kevin, Kim, and Tara at Kevin Molloy’s State Farm Agency in New Lenox, Illinois. They are professional, knowledgeable, responsive, and genuinely take the time to make sure their customers feel valued and well taken care of.

What really sets this team apart is their commitment to the local community. It’s clear that they care about more than just insurance—they care about the people and families they serve and consistently go above and beyond to make a positive difference.

Whether you need help with your policy, have questions, or simply want an insurance team you can trust, I highly recommend Kevin Molloy's State Farm office. Their outstanding service, personal attention, and dedication to the community truly deserve five stars!"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in New Lenox. "
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Maxx Macica

October 5, 2026

5  out of  5
rating by Maxx Macica
"Kim from Kevin Molloy's office was very helpful and pleasant to work with when getting car insurance. She put me at ease and I felt like I could take my time to ask questions and make sure I understood everything before proceeding, which was very important to me."
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in New Lenox. "
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Fred Pajak

October 5, 2026

5  out of  5
rating by Fred Pajak
"Friendly and helpful"
We responded:
"Fred, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Kevin Molloy and Team "
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Jodie S

October 5, 2026

1  out of  5
rating by Jodie S
"I am very disappointed with my experience with this establishment and have serious concerns regarding the way my account was handled.

My policy was canceled, yet funds were still withdrawn from my bank account.I was initially informed that the funds had not been received; however, I was able to provide bank statements showing that the payment had in fact been deducted from my account. Additionally, the funds were withdrawn prior to the scheduled automatic withdrawal date, which I was also able to document through my bank records.

Prior to this issue, I had also inquired about a life insurance policy. I received paperwork by mail requesting my signatures, but the information provided did not clearly explain the type of policy being offered, the coverage amount or payout, or the beneficiaries associated with the policy. Without having sufficient information to make an informed decision, I ultimately declined to proceed\.

As a customer, I believe transparency, accuracy, and clear communication are essential. Based on my experience, I was not satisfied with the level of communication or transparency I received and feel that customers should carefully review all documentation and financial transactions associated with their policies."
We responded:
"Jodie, we're sorry to hear that you were disappointed with your experience. Our goal is always to provide clear communication and excellent service throughout the process. Because review platforms are public, we're unable to discuss specific details regarding policies, quotes, or applications here. We would welcome the opportunity to speak with you directly to better understand your concerns and answer any questions you may have. Please contact our office at your convenience so we can assist further."
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D McCallen

September 30, 2026

5  out of  5
rating by D McCallen
"What a solid team! Best team of agents I’ve ever had the pleasure and I’ve been with St. Farm over 45 years. My issue was resolved to my complete satisfaction."
We responded:
"D, thank you for your wonderful feedback! I'm glad to know that our team has made such a positive impact on your experience with State Farm over the years. We truly appreciate your loyalty and kind words. If you ever need anything, don't hesitate to reach out.

- Kevin Molloy - State Farm Insurance Agent, New Lenox, IL"
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Cara Bernhard

September 30, 2026

5  out of  5
rating by Cara Bernhard
"Great insurance company and great people to work with!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Kamil Suzie Kowalski

September 29, 2026

5  out of  5
rating by Kamil Suzie Kowalski
"Michelle is always incredibly friendly, responsive, and genuinely helpful. She has such a warm personality and makes every interaction easy and pleasant and is a true problem solver. You can tell she truly cares about the people she works with, and that level of customer service really stands out. The entire staff is welcoming, professional, and great to work with, and the office itself has such a friendly, positive atmosphere. Kevin Molloy’s office is lucky to have such a great team!"
We responded:
"Hi Kamil, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Kevin Molloy’s team.  Please reach out to us if any questions come up!  - Kevin Molloy’s Insurance Team "
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Alyssa Ptak

September 29, 2026

5  out of  5
rating by Alyssa Ptak
"Kevin Molloy and his team especially Kim, Tarah, and Irene were phenomenal to work with. I was on a bit of a time crunch and they collectively worked together to get me the quote then policy. Highly recommend to at least give them a chance pretty sure you will be more than satisfied."
We responded:
"Hi Alyssa, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Kevin Molloy, Your State Farm Agent "
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Connie LaRotonda

September 29, 2026

5  out of  5
rating by Connie LaRotonda
"Great service! Thorough and great to work with."
We responded:
"Hi Connie, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in New Lenox.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Kevin Molloy "
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John Craven

September 29, 2026

5  out of  5
rating by John Craven
"Kevin and his staff are very friendly and knowledgeable. They truly care about their customers, community and helping people feel protected."
We responded:
"John, thank you for the fantastic review! We’re always here to support you with your insurance needs in New Lenox. "
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Greg Ladalski

September 25, 2026

5  out of  5
rating by Greg Ladalski
"Jill was very helpful and informative on my call with her!"
We responded:
"Wow, thank you for the 5-star review, Greg! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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Kevin Capenter

September 24, 2026

5  out of  5
rating by Kevin Capenter
"Kevin and everyone at his office are the best. They have always either had the answer/ solution to our issue or have got us one right away. He has always been an amazing person and one I’ve known my whole life. I trust Kevin with everything I need to protect my family and recommend him and his amazing office to anyone."
We responded:
"Thank you so much for the 5 stars, Kevin! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Kathy O'Shea

September 23, 2026

5  out of  5
rating by Kathy O'Shea
"Kevin and his staff are very helpful whenever I have concerns. They are all very dependable and friendly."
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Scott Gebar

September 23, 2026

5  out of  5
rating by Scott Gebar
"I can't say enough about how well my last claim experience went. Kevin's team reacted quickly and the entire claims team moved my claim through the system smoothly without delay."
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in New Lenox. "
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Jill Jakus

September 22, 2026

5  out of  5
rating by Jill Jakus
"Kevin has been my insurance agent for over a decade, and I couldn’t be happier with the service he and his team provide. His office is always friendly, knowledgeable, and helpful with all of my questions and insurance needs. I also really appreciate how generously he gives back to youth sports and the Lincoln Way community. Highly recommend Kevin and his team!"
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our New Lenox insurance team. "
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Cheryl Newman

September 22, 2026

5  out of  5
rating by Cheryl Newman
"They were so helpful to help us switch our policies. So friendly and helpful. Loved them"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in New Lenox to know you had such a great experience with us. "
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John G

September 22, 2026

5  out of  5
rating by John G
"Awesome team especially cooper"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Jim Petrohilos

September 22, 2026

5  out of  5
rating by Jim Petrohilos
"Irene Wilson was great. Effective fast and accurate
Great service!"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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David O'Sullivan

September 22, 2026

5  out of  5
rating by David O'Sullivan
"Kevin and his staff are always approachable and efficient."
We responded:
"Hi David, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in New Lenox.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Kevin Molloy "
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Henry Rhodes

September 21, 2026

5  out of  5
rating by Henry Rhodes
"Extremely Courteous Highly Recommended Home and Auto Insurance Purchased"
We responded:
"Thank you so much for your wonderful feedback of us here at Kevin Molloy’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Kevin Molloy’s Insurance Team "
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Kim Sil

September 17, 2026

5  out of  5
rating by Kim Sil
"Kevin’s office is absolutely exceptional when it comes to customer service! I’ve called them numerous times with questions, and everyone I’ve spoken with has been incredibly helpful in guiding me through all the changes with our insurance.

If you ever need an insurance agent and a fabulous staff who truly care about their customers, I highly recommend working with Kevin and his team!"
We responded:
"Kim, thank you for the amazing review! Our New Lenox insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Kevin Molloy, your State Farm Agent "
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brett behrens

September 12, 2026

5  out of  5
rating by brett behrens
"Michelle was awesome helping us with our insurance needs."
We responded:
"brett, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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wendee wiles

September 8, 2026

5  out of  5
rating by wendee wiles
"Kevin’s office is great! The most responsive business I have ever dealt with. It is a pleasure taking care of insurance related updates and communications."
We responded:
"wendee, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Don Barrs

September 8, 2026

5  out of  5
rating by Don Barrs
"The individual I spoke with, Irene, was very courteous, professional, and patiently answered all my questions. It was a very pleasant experience.
My question did not involve obtaining new quotes or pricing. The questions dealt with a letter received from State Farm Corporate and a homeowner’s question regarding potential roof damage."
We responded:
"Thank you for the 5-star review, Don! We’re proud to serve the New Lenox community and truly appreciate your support. "